Since 2012, we have been working with ServiceNow, the leading foundation for all digital workflows.
Our team of 120+ dedicated ServiceNow specialists is ready to meet your accelerated development and business process automation needs. We offer a full range of ServiceNow services, from digital transformation planning to product implementation to managing the operations and evolution of your platform.
Recognitions & Certifications
FX is a ServiceNow Elite Partner with ServiceNow Product line certifications in :
- CSM
- HR Service Delivery
- ITAM
- ITOM
- ITSM
- Now App Engine and SPM
Our Offerings
- Help build your ServiceNow business case
- Define your ServiceNow Roadmap, aligned with your business needs
- Assess your current platform performance and give you recommendations to maximize its value
- Plan and deliver your critical IT, Customer and HR workflows
- Help you evolve your ServiceNow platform and your practice to ensure ROI
- Act as your ServiceNow Center of Excellence, so you can focus on your core business
You can count on us for a full range of ServiceNow products.
- IT Service Management (ITSM) - Optimize your IT system performance, service delivery and operations through our ITIL-certified processes and documentation for greater workforce velocity.
- IT Operation Management (ITOM) - Detect problems before they start.
- IT Asset Management (ITAM) - Automate software and hardware asset workflow at each stage of the asset lifecycle.
- SecOps - Connect your current security tools to react more effectively and rapidly to security vulnerabilities or incidents.
- Strategic Portfolio Management (SPM) - Empower your IT business management with greater visibility and alignment across all your projects, resources and business goals through real-time status updates and ultra-efficient resource allocation.
- Customer Service Management (CSM) - Improve customer satisfaction while minimizing costs with customized self-service options, efficient automation of common requests and more.
- Performance Analytics (PA) - Improve organization performance and service delivery with transparent, real-time visibility.
- HR Service Delivery - Streamline HR workflows and improve productivity with an employee-focused approach to service delivery.
