Unlocking the Potential of ServiceNow® Platform Analytics: An FXI Perspective
With the arrival of the ServiceNow® Xanadu release, businesses have an exciting opportunity to optimize their operations and be AI ready. At FXI, we are proud to announce that we have successfully gone through the process to upgrade our ServiceNow environment and are leveraging automations to accelerate the process. Our experience has provided us with valuable insights, best practices, and automation tools that can benefit our clients. We are enthusiastic about sharing our knowledge and expertise to help organizations smoothly transition to Platform Analytics capabilities with the Xanadu release and unlock its full potential.
At FXI, we recognize the significance of seamless and efficient upgrades to maintain optimal performance and leverage the latest features. We have identified effective automation strategies that expedite the process and minimize disruptions. Our automation solutions empower organizations to accelerate their transition every step of the way, ensuring an efficient and successful migration.
Streamlining the Upgrade to ServiceNow Platform Analytics with Automation Solutions
1. Utilization reports on Dashboards
Utilization reports on Dashboards provide a detailed analysis of how current reports are being used. This information can be used to identify which reports are most valuable and which can be retired. Additionally, utilization reports can help to identify trends in report usage, which can inform future reporting decisions. By understanding how current reports are being used, organizations can make more informed decisions about which reports to migrate to the new ServiceNow Platform Analytics.
2. Identify reporting components that don’t align with best practices
Identifying reporting components that don’t align with best practices is an important step in the migration process. By identifying these components, organizations can avoid carrying over inefficiencies and errors to the new platform. Additionally, identifying non-compliant reporting components can help organizations to improve their overall reporting practices. By following best practices, organizations can ensure that their reports are accurate, efficient, and effective.
3. Migration project management tool
A migration project management tool can help organizations to plan and execute the migration of their current reports to the new ServiceNow Platform Analytics from the Xanadu Release. This tool can be used to track progress, manage resources, and identify risks. The tool provides a comprehensive overview that can help organizations to communicate with stakeholders and ensure that the migration is completed on time and within budget.
4. Automated Filter Migration
Based on our extensive experience with migrating reporting assets, we observed that the majority of filters did not migrate correctly and required manual intervention to fix. This issue often led to significant delays and increased workload. To address this challenge, we have developed a specialized tool that automates the filter migration process. Our tool ensures accurate and efficient migration of filters, significantly reducing the number of issues that need to be resolved manually. By automating this critical aspect of the migration, we streamline the overall upgrade process, saving time and resources while enhancing the accuracy and reliability of your reports in the new ServiceNow Platform Analytics.
Discover the Insider Tips for ServiceNow Upgrades and Automation with FXI's Expertise
Our team successfully navigated the migration process and identified gaps that the ServiceNow migration tool did not cover. To address these gaps, we developed innovative tools and enhancements that go beyond the capabilities of the migration center tools. Our journey with ServiceNow upgrades demonstrates our commitment to innovation and continuous improvement, and we are eager to assist our clients in achieving the same level of success. Book a meeting with us for one of the automation solutions on us.